Arab Bank recently received the “Best Consumer Internet Bank in Jordan” award from the international magazine, Global Finance, for the sixth consecutive year for its “Arabi Online” Internet Banking Service.
The Bank was selected for this award based on criteria which include strength of strategy for attracting and servicing online customers, success in getting clients to use web offerings, growth of online customers, extensive product offerings, evidence of tangible benefits gained from Internet initiatives and website design and functionality.
Mr. Yacoub Matouk, Arab Bank’s Head of Consumer Banking in Jordan commented on receiving the award, “This award comes as a recognition of the Bank’s leading role in online banking services in the Kingdom and reflects the Bank’s commitment to developing and providing the best banking products and innovative financial solutions to meet the needs of our customers.” Mr. Matouk added, “We are proud to receive this award for the sixth consecutive year and will continue to build on our efforts to provide our customers with the best services and advanced banking channels.”
The Arabi Online service, which is available in both Arabic and English, is designed to provide a high level of security, with an option that allows customers to self-register for the service through the Bank’s website. Arabi Online consists of several features that give its users flexibility and convenience, allowing them to conduct a wide variety of banking transactions online such as: viewing account balances and details, credit card management, eStatement service, bills payment service, application for products, cheque book requests, and funds transfers from the customer’s account to any Arab Bank account or other banks inside Jordan or internationally.
It is worth mentioning that Arab Bank launched its “Arabi Mobile” banking application last year which allows customers to conduct many transactions from any place and at any time, conveniently and securely on their mobile smart phones or tablets. Launching this service comes as an extension of the Bank’s concerted efforts to provide the most innovative financial solutions to meet the various needs of its customers as well as their expectations.
The “Arabi Mobile” service is currently available to customers in Jordan and other Arab countries like Palestine, Bahrain, Egypt and the United Arab Emirates.
Arab Bank is also present in key financial markets and centers such as