Arab Bank was the diamond sponsor of the 4^th International Conference for French-Speaking Business Owners entitled “Jordan: The Land of Promising Opportunities for International Investors". The conference was held at the Dead Sea under the patronage of His Majesty King Abdullah II and was organized by the Jordanian Businessmen Association (JBA) in collaboration with a group of French-speaking businessmen.

The conference witnessed the participation of 200 businessmen, investors, economic analysts and experts within the different fields from Jordan and abroad, in addition to a number of local, regional and global companies.

The conference, which was held over two days, offered a unique opportunity to enhance trade and investment cooperation between French-speaking companies and institutions, as well as countries in the MENA region. It highlighted a wide range of topics related to various economic sectors, including agriculture, tourism, food industries, textiles, chemicals, construction, education, technology, and more. The conference also provided the opportunity for participants to connect and exchange ideas with prominent businesspeople and investors from different industries and foster mutual partnerships that benefit all parties involved.

Arab Bank’s sponsorship of this conference comes as part of its constant commitment towards supporting economic conferences and initiatives aimed at enhancing the Kingdom’s position as a key investment destination in the region and focusing on the development of vital business sectors, which contribute to sustainable economic development.

LinkedIn has recently awarded Arab Bank the "Best Talent Acquisition Team” award in the Middle East and North Africa. This recognition is presented to companies that lead the future of business by demonstrating notable adaptability, innovation and creativity through data related to their utilization of LinkedIn Talent Solutions, which assist recruiting teams in searching for and engaging with qualified talent.

Arab Bank was selected for this award based on a comprehensive methodology that involved data analysis conducted by LinkedIn's insights team. The analysis examined each company's utilization and engagement data to assess their ability to leverage the platform's solutions and make a significant impact on their organization. The selection process also included a set of criteria to evaluate the effectiveness of talent acquisition teams on the platform.

Ali Matar, Head of LinkedIn MENA and EMEA Growth Markets, said: "The business sector continues to evolve and witness new trends. Recruitment experts, in particular, recognize the need to adapt to these recent trends and their impact on the development of business operations. To celebrate these achievements, we have awarded the “Best Talent Acquisition Team” award to business leaders who have proven their ability to adapt to all developments and embrace new ways of working."

Arab Bank headquartered in Amman, Jordan has one of the largest global Arab banking networks with over 600 branches spanning five continents. The bank’s extensive network covers key financial markets and centers such as London, Singapore, Shanghai, Geneva, Paris, Frankfurt, Sydney, Dubai and Bahrain.

For the sixth consecutive year, the Royal Health Awareness Society (RHAS) continues its collaboration with Arab Bank in implementing its Healthy Schools Program. Through several health standards that the participating schools are trained to implement, the initiative included 28 schools supported by Arab Bank throughout the 2022 – 2023 school year, including six new schools to the program. This collaboration comes as part of Arab Bank’s community initiatives and within its social responsibility program “Together”, as well as its belief in the vital role undertaken by the RHAS in raising health awareness and contributing to the reduction in disease rates and complications, especially non-communicable diseases, towards a health-conscious and educated future society.

The Healthy Schools Program is implemented through a number of health standards that participating schools are trained to implement, under the supervision of the Ministry of Health and the Ministry of Education to ensure the program’s long-term sustainability. These health standards aim to promote health awareness and education around healthy practices, improve infrastructure, and empower students, employees, parents, and the surrounding community to make more health-conscious choices and maintain their health. The standards have been developed and defined by the RHAS in partnership with the World Health Organization (WHO), UNICEF, Johns Hopkins University, family health communication partners, the Ministry of Education, and the Ministry of Health.

Arab Bank, in collaboration with the RHAS, has also supported the School Mental Health Program established by the World Health Organization in 12 schools during the academic years 2021-2022 and 2022-2023. The program provides a unique opportunity to equip non-specialized teaching staff with sufficient training, information, and the necessary tools to identify and deal with mental health issues within their schools. The Healthy Schools Program prioritizes mental health and dedicates a whole section within the program to ensure the activation of counseling and mental health services within the school.

The Royal Health Awareness Society (RHAS) was established under the direction of Her Majesty Queen Rania Al-Abdullah to promote health and empower Jordanians to adopt healthy lifestyles and behaviors. RHAS’ community-based projects are implemented in accordance with the needs of the communities and revolve around national health priorities.

Arab Bank’s support of this program is part of its strategic approach to sustainability and role in collaborating with several NGOs to achieve economic, social and environmental sustainable development. “Together”, Arab Bank’s corporate social responsibility program, is a multi-faceted program that works on improving and developing different aspects of the community. Through a variety of initiatives and activities, the program aims to serve the community in health, poverty alleviation, environmental protection, education and orphan support. 

Arab Bank renewed its sponsorship agreement with Jordan Football Association (JFA) for the 12^th consecutive year, thus becoming the official bank of JFA, “Al-Nashama” team, and the 2023/2024 season pro leagues.

The sponsorship comes as part of Arab Bank’s constant commitment towards supporting the youth and the football sport, considering its popularity in Jordan and internationally. The bank’s financial support will be directed to pro leagues while sponsoring “Al-Nashama” team as it prepares for the AFC Asian Cup finals at the beginning of the coming year, coinciding with the start of the FIFA World Cup 2026 qualifiers.

The Secretary General of JFA, Samar Nassar, expressed the gratitude of His Royal Highness Prince Ali Bin Al-Hussein, Head of the JFA Executive body, to Arab Bank for its continuous support and contribution to the sport since 2011. She added: “We take pride in Arab Bank for its commitment to the local sports community, setting a true example for the private sector and a source of pride for the Jordanian football family.”

Over the years, Arab Bank has been an active supporter of JFA through its sponsorship of pro league tournaments and “Al Nashama” team, thus reaffirming the continued cooperation between both parties that has a positive impact on the local teams and football clubs.

Coinciding with World Traffic Day and Arab Traffic Week, Arab Bank continued its support to the “My School is My Joy” campaign as part of its constant commitment towards supporting and serving the local communities. The campaign, which was launched in coordination with the Central Traffic Department, aimed to enhance the roads’ safety and raise the students ’ awareness and knowledge of important traffic rules such as proper ways to cross the street and avoid dangerous situations on the roads.

The "My School is My Joy" campaign targets 60,000 students from various schools across the Kingdom and aims to reduce pedestrian accidents by constantly and effectively guiding the students. The initiative is carried out by hosting several educational workshops and interactive sessions, along with distributing a booklet under the same campaign tagline. 30,000 copies of the booklet were offered to the students along with awareness material that provided them with a range of road instructions, which are easy to understand and follow through dialogue stories that attract the students’ attention.

It is worth mentioning that Arab Bank has taken an active role in the community by adopting a comprehensive strategic approach and collaborating with several NGOs to achieve sustainable economic, social and environmental development. “Together”, Arab Bank’s corporate social responsibility program is a multi-faceted program that works on improving and developing different aspects of the community. Through a variety of initiatives and activities, the program aims to serve the community in areas related to health, poverty alleviation, environmental protection, education, and orphan support.

Arab Bank was recently awarded “Middle East’s Best Corporate Social Responsibility program 2022” by EMEA Finance Magazine. The award was presented in recognition of the Bank’s achievements in the implementation of its sustainability strategy. 

This global recognition comes as a result of the bank’s comprehensive strategic approach to sustainability and corporate social responsibility, as well as its community programs that contribute to making a positive and sustainable impact on the different communities in which the bank operates in. Arab Bank works closely with several stakeholders to achieve sustainable economic, social and environmental development.  

It is worth mentioning that Arab Bank was the first bank in Jordan to establish a Sustainable Finance Framework, which aims to support the bank’s sustainability commitments and environmental, social and governance (“ESG”) priorities. Arab Bank was also one of the first financial institutions, locally and regionally, to issue sustainability reports annually based on the international standards and in line with the best practices in this respect.

As part of its ongoing support for the Community Outreach program at the Children's Museum Jordan, Arab Bank has supported the “Water Month” event recently held by the museum for children. The Community Outreach program, launched by the Children’s Museum Jordan in 2012, aims to increase children's awareness on important global and local issues, and enhance their understanding of their role in the community and the world.

The "Water Month" activities were held under the slogan "Drop by Drop" as part of a diverse program that focused on the issue of water scarcity in Jordan. The program aimed to instill a sense of responsibility in the children for their role in conserving water consumption and contributing to creating a water secure future in Jordan.

This year, more than 18,000 visitors, including children and their families, benefited from “Water Month” program at the Children's Museum Jordan, and participated in the various activities that helped increase their awareness levels on the issue of water scarcity and ways to combat its effects.

Arab Bank’s support comes within the framework of its Social Responsibility Program, which focuses on several areas related to citizenship and social responsibility. Arab Bank continuously seeks to collaborate with the Children’s Museum as part of its vision in achieving social solidarity and supporting children through various initiatives and awareness programs related to them.

In collaboration with the Charity Clothing Bank; one of Jordan Hashemite Charity Organizations (JHCO), Arab Bank has recently sponsored the Eid Program, through which clothes, toys and gifts were provided to the children along with Iftar meals in a joyful atmosphere and with participation of Arab Bank employees.

The program comes as part of Arab Bank’s continued cooperation of over seven years with the Charity Clothing Bank, and in line with the bank’s future vision and corporate social responsibility that sustained the Clothing Bank’s efforts in hosting over 1,200 orphaned children from around the Kingdom each year.

Secretary General of JHCO, H.E. Dr. Hussein Al-Shebli expressed his gratitude for this cooperation and appreciation for Arab Bank’s continuous support of the Charity Clothing Bank, particularly the programs that benefit orphaned children and leave a positive impact on them and their mothers.

The Charity Clothing Bank, since its establishment in 2013, has provided aid to underprivileged families through different initiatives held at the Clothing Bank’s showrooms in Amman and Al-Karak. This is in addition to its mobile showrooms’ activity, held regularly across other governorates, with over 1,800,000 beneficiaries and more than 7,000,000 distributed clothing pieces to date.

It is worth mentioning that Arab Bank has taken an active role in the community by adopting a comprehensive strategic approach and collaborating with several NGOs to achieve sustainable economic, social and environmental development. “Together”, Arab Bank’s corporate social responsibility program is a multi-faceted program that works on improving and developing different aspects of the community. Through a variety of initiatives and activities, the program aims to serve the community in areas related to health, poverty alleviation, environmental protection, education, and orphan support.

Arab Bank Group reported solid results for the first quarter 2023, with 30% increase in net income after tax reaching $216 million as compared to $166 million for the same period last year.

The Group maintained its strong capital base with a total equity of $10.4 billion. Loans grew to $35.4 billion and deposits reached $47.7 billion. Excluding the impact of devaluation of several currencies against the US dollar, loans and deposits grew by 3% & 4%, respectively.

Mr. Sabih Masri, Chairman of the Board of Directors, stated that Arab Bank’s first quarter 2023 performance was strong despite the challenging environment for banks globally and regionally. He also added that the results reflect the bank’s resilience and ability to deliver sustainable growth. Mr. Masri commented that the bank remains committed towards serving customers’ evolving needs, and continuing to invest in innovation and digital transformation.

Ms. Randa Sadik, Chief Executive Officer, stated that Arab Bank continued to deliver sustainable growth rates during 2023 despite the continued elevated inflation & interest rates. Ms. Sadik commented that the bank’s net operating profit grew by 50% driven by the growth in revenues from its core banking business as well as disciplined control of operating costs, where provisions held during the period reflect the bank’s prudent strategy against the increased economic uncertainty witnessed globally and regionally.

Ms. Sadik added that the Group’s liquidity and asset quality remains solid where loan-to-deposit ratio stood at 74.1% and credit provisions held against non-performing loans continue to exceed 100%. Arab Bank Group maintains a strong capital base that is predominantly composed of common equity with a capital adequacy ratio of 16.8%.

Ms. Sadik also highlighted Arab Bank’s commitment towards innovation and digital transformation through expanding digital banking services and solutions inline with the latest trends and developments. She also noted that the bank is offering initiatives for FinTech entrepreneurs to present their ideas to develop them into innovative FinTech solutions and products.

Arab Bank, in collaboration with the Jordan River Foundation (JRF), hosted Ramadan iftars for 100 children at  Queen Rania Family and Child Center in Jabal Al Naser. The iftars were held as part of the JRF’s initiatives for family and child protection, which aim to reach the largest number of beneficiaries.

A group of Arab Bank employees volunteered in the initiatives, which included several interactive artistic and sports activities with the children to increase their awareness and knowledge around key concepts related to child protection. The activities included the “Small House” program, the “Salhouf” puppet show, and other interactive programs.

The Queen Rania Center for Family and Child was established by the Jordan River Foundation in 2005 with the aim of enhancing social, economic, educational, and environmental areas related to child wellbeing. The center adopts a holistic model of services that aims to integrate cultural, societal and familial aspects to secure financial support for children and their protection in partnership with the local communities and JRF partners.  

It is worth mentioning that Arab Bank has taken an active role in the community by adopting a comprehensive strategic approach and collaborating with several NGOs to achieve sustainable economic, social and environmental development. “Together”, Arab Bank’s corporate social responsibility program is a multi-faceted program that works on improving and developing different aspects of the community. Through a variety of initiatives and activities, the program aims to serve the community in areas related to health, poverty alleviation, environmental protection, education, and orphan support.

Arab Bank has recently launched its remote cheque deposit service through the bank’s e-platform for corporate clients “Arabi Connect”, thus becoming the first bank in the Kingdom to introduce this service to corporates. The launch of the new service comes as part of Arab Bank’s constant efforts to enhance its banking services and keep pace with the requirements of the business sector within the highest levels of efficiency.

Through the new service, Arab Bank offers its corporate clients the ability to submit and deposit cheques remotely using the scanning technology on specialized optical devices. The cheques can then be submitted electronically using the “Arabi Connect” platform to be audited and sent for collection through the ECC service.  The service includes both cheques drawn on Arab Bank customers in Jordan, as well as cheques drawn on other local banks, noting that the original cheque must be physically submitted to Arab Bank on the next business day through the bank’s approved carrier partner.

The new service saves time and effort, guarantees speed in cheque collection, and facilitates the follow-up and verification processes for customers. The service also provides an integrated digital process that enables customers to track the status of their cheques, verify due dates, generate necessary reports and statements, in addition to extracting copies of the cheques without the need to visit the bank.

Commenting on the launch of this service, Mr. Walid Samhouri, Country Manager at Arab Bank – Jordan, said: “Launching this new service, the first of its kind in Jordan, reflects Arab Bank’s leading role in adopting the latest technologies in the banking industry to enhance its corporate customers’ experience in line with the needs of this vital sector.” He added: “The remote cheque deposit service with its simple and fast steps is a value-added addition to the host of digital services provided by Arab Bank through its “Arabi Connect” platform. It offers customers an advanced banking experience that saves time and effort and allows them to deposit cheques without the need to visit the branch.”

It is worth mentioning that the “Arabi Connect” platform offers a host of privileges designed specifically to provide Arab Bank’s corporate customers with flexibility and ease to carry out their banking transactions around the clock from anywhere. The platform offers many benefits including direct access to accounts, local and cross-border account management and reporting, cash and liquidity management, and much more. “Arabi Connect” platform is a leading digital solution offered to corporate customers in line with the latest advancements in the banking industry. 

Arab Bank has recently offered its support to charity iftars held at the Children’s Museum Jordan for a group of children in coordination with a number of charity organizations and orphan homes.

Arab Bank’s support comes within the framework of its Social Responsibility Program, which focuses on several areas related to citizenship and social responsibility. Arab Bank continuously seeks to collaborate with the Children’s Museum as part of its vision in achieving social solidarity and supporting children through various initiatives and awareness programs related to them.

A team of Arab Bank volunteers participated in organizing the iftars, where the activities included an integrated experience for children amid Ramadan decorations and an entertaining and interactive atmosphere allowing them to explore and learn inside the spacious exhibition hall that entails over 190 interactive exhibits and models. The charity iftar program sponsored by Arab Bank also included a special “Hakawati” show presenting engaging tales and stories to children in an interesting manner, followed by breakfast that brought together both children and the bank employees, who in turn gave beautiful and memorable gifts to each child at the end of the event.

It is worth mentioning that Arab Bank has taken an active role in the community by adopting a comprehensive strategic approach and collaborating with several NGOs to achieve sustainable economic, social and environmental development. “Together”, Arab Bank’s corporate social responsibility program is a multi-faceted program that works on improving and developing different aspects of the community. Through a variety of initiatives and activities, the program aims to serve the community in areas related to health, poverty alleviation, environmental protection, education, and orphan support.

As part of its social responsibility and commitment towards supporting underprivileged families, Arab Bank has recently renewed its cooperation agreement with Tkiyet Um Ali (TUA) for the 16^th consecutive year, with the aim of supporting TUA’s families living below the food poverty line across all governorates in the Kingdom.

Through this agreement, Arab Bank will support 102 of TUA’s underprivileged beneficiary families over the course of a year, providing monthly food parcels including all the basic nutritional elements, which fulfill the needs of a family and are sufficient to prepare three meals per day throughout the entire month.

Tkiyet Um Ali will also provide the opportunity for Arab Bank employees to volunteer in its different programs across the Kingdom. This is in addition to sponsoring a full day of TUA’s “Mawa’ed Al Rahman” initiative, held during Ramadan at its headquarters in Amman.

Expressing his gratitude for Arab Bank’s continuous support, Director General at Tkiyet Um Ali, Mr. Samer Balkar, stated: “We take pride in our strategic cooperation with Arab Bank for the 16^th year in a row, which reflects the bank’s commitment towards the underprivileged  families in Jordan and its strategic role in combating hunger.”

Balkar added: “By working closely with private and public sector institutions, Tkiyet Um Ali will be able to provide sustainable food aid to those in need.” 

Tkiyet Um Ali is a non-governmental and non-profit organization established in 2003 with the aim of eradicating hunger. The organization currently provides sustainable food and health aid to 20,000 underprivileged families living below the food poverty line across all governorates of the kingdom through distributing monthly food parcels around the year, containing 19 food items that suffice a family’s nutritional needs for an entire month.

It is worth mentioning that Arab Bank has taken an active role in the community by adopting a comprehensive strategic approach and collaborating with several NGOs to achieve economic, social and environmental sustainable development. “Together”, Arab Bank’s corporate social responsibility program, is a multi-faceted program that works on improving and developing different aspects of the community. Through a variety of initiatives and activities, the program aims to serve the community in health, poverty alleviation, environmental protection, education and orphan support.

Arab Bank continued its support to the lighting initiative launched by Amman Chamber of Commerce in cooperation with the Greater Amman Municipality to light up and decorate the streets of downtown Amman and a number of commercial, touristic and heritage sites throughout the holy month of Ramadan, and Eid Al-Fitr.

Arab Bank’s support of this activity, for the ninth consecutive year, comes as part of its continued efforts to sponsor initiatives aimed at encouraging domestic tourism and increasing the footfall of downtown Amman, given that its one of the main economic and commercial centers in Amman. The initiative also aims to highlight the beauty of the capital to attract families and tourists to visit and enjoy the holy month and Eid spirit.

The President of Amman Chamber of Commerce, Khalil ElHaj Tawfiq, said: “Our annual collaboration with Arab Bank to light the streets aims to encourage domestic tourism in Amman and promote commercial footfall in celebration of the holy month.”

ElHaj Tawfiq added that the streets in Amman were decorated to create an atmosphere of joy and pleasure in preparation for the holy month and the summer season. He also highlighted that the past lightening initiatives in commercial and vital areas had the greatest impact on the hearts of citizens and guests of Jordan, which reflected positively on the commercial activity. He said that the chamber seeks to stimulate commercial markets, facilitate commercial movement and enable citizens to shop in an atmosphere of joy and pleasure.

The initiative, which will last until Eid Al-Fitr, entails the lighting of several vital areas, including the Grand Husseini Mosque square, one of Amman’s most popular heritage sites, giving it an aesthetic feel in line with the vibes of the month. This is in addition to areas around downtown Amman and Jabal Al-Hussein, including King Faisal Street, Basman Street, Sukainah Circle, Firas Circle, among other locations.

Arab Bank extended its support to the “Ramadan Bil Khair Ghair 2023” initiative, conducted by the Jordan Hashemite Charity Organization (JHCO), with the aim of distributing iftar meals to 2,000 underprivileged beneficiaries in Amman.

Arab Bank’s support of this initiative comes as part of its social responsibility program. A team of the bank’s employees volunteered to prepare and package meals, as well as deliver them to the families’ homes, where they can gather together for iftar.

Secretary General of JHCO, Dr. Hussein Shibli, said: “Arab Bank is one of our strategic supporters and contributes to supporting many of the programs we implement. The bank was one of the first parties that contributed to “Ramadan Bil Khair Ghair 2023” initiative and we value its supporting role throughout the year.”

It is worth mentioning that Arab Bank has taken an active role in the community by adopting a comprehensive strategic approach and collaborating with several NGOs to achieve sustainable economic, social and environmental development. “Together”, Arab Bank’s corporate social responsibility program is a multi-faceted program that works on improving and developing different aspects of the community. Through a variety of initiatives and activities, the program aims to serve the community in areas related to health, poverty alleviation, environmental protection, education, and orphan support.

Arab Bank held its general assembly meeting online on March 30^th, 2023. The meeting was headed by Mr. Sabih Masri, Arab Bank’s Chairman in the presence of the board of directors, the Chief Executive Officer, and shareholders (in attendance and by proxy), which make up 77.97% of the bank’s capital. Dr. Wael Armouti, the Companies’ Controller had also attended the meeting along with representatives from the Central Bank of Jordan.

During the meeting, the recommendation by the Board of Directors to distribute a cash dividend of 25% for the year 2022 and all articles on the agenda were endorsed.

Mr. Masri, Chairman of the Board of Directors, highlighted that the global economy faced several challenges in 2022. Global growth slowed down noticeably. At the same time, inflationary momentum built up, spreading globally and reaching high levels in advanced and other countries that were unprecedented in four decades. To slow demand and contain inflation, major central banks embarked on raising interest rates at a rapid pace and started tightening their monetary policies. Further, global geopolitical tensions increased in 2022 with the prolonged conflict in Ukraine, and its ramifications including higher energy and food prices and increased risk-off sentiment toward investment particularly in emerging markets, which was another factor for slowing down the global economy. Toward the end of 2022, the global economy had some promising signs of improvement, including the re-opening of the Chinese economy, moderation in the energy prices, and a slowdown in the inflation rates, prompting central banks to reduce the pace of increases in interest rates.

Mr. Masri noted that the growth of the Arab economies improved. This was driven by the full re-opening of economic activities after the retreat of the COVID-19 pandemic, along with a significant increase in the demand for many sectors including services, especially tourism, and mining activities such as oil, gas, and fertilizers. In addition, ongoing structural reforms in several countries contributed to this growth, albeit to varying degrees.

Mr. Masri noted that Arab central banks raised interest rates to contain inflation and support the attractiveness of their currencies. In light of global and regional economic volatility, and with the support of central banks, the Arab banking sector implemented strategies to mitigate the impact of higher interest rates locally, while adopting prudent policies and measures to ensure the quality of the credit portfolio. Broadly speaking, the Arab banking sector has maintained high levels of capital adequacy and enhanced its profitability and liquidity, while relying on a broad and stable funding base.

Mr. Masri also reaffirmed that despite the challenges that the world and the region witnessed in 2022, Arab Bank continued to achieve positive results through its strategic and institutional focus on utilizing its wide geographical presence and competent business diversity, as well as its own digital transformation strategy to reach strong and sustainable levels of revenue and profits growth. The Group’s operating profits increased by 23% to reach $1.35 billion, and the bank continued to support its capital base and enhance its key performance indicators.

He also noted that Arab Bank continued its pivotal role in supporting the efforts aimed at developing the economies and societies which it operates in and contributing to achieving sustainable development at the economic, social, and environmental levels, locally and regionally. This role is primarily reflected in the bank’s contribution to supporting and financing strategic projects across various vital sectors, financing international trade, supporting start-ups and SMEs, and promoting financial inclusion by providing advanced banking services that meet the needs of various sectors and segments. 

In the period ahead, Mr. Masri confirmed that Arab Bank will continue to build on its achievements based on an ambitious future vision and an integrated institutional strategy. Mr. Masri also reaffirmed the Group’s confidence in its ability to consolidate its position as a leading financial institution both locally and regionally, providing the most advanced and innovative banking services and solutions to customers as a trusted banking partner to both the customers and shareholders.

Mr. Masri concluded by thanking the Central Bank of Jordan for its pivotal role in sustaining the resilience and stability of the Jordanian banking system under all circumstances.

Ms. Randa Sadik, CEO of Arab Bank, stated that Arab Bank Group closed 2022 reporting net income after tax of $544.3 million as compared to $314.5 million in 2021. The Group also maintained its solid financial stance with Group equity of $10.4 billion.

Excluding the impact of the devaluation of several currencies against the US dollar, the Group’s loans and deposits grew by 5% to reach $35.4 billion and $ 47.7 billion, respectively, at the end of 2022.

She highlighted that Arab Bank Group continued to deliver sustainable growth rates during 2022 through its branch network and footprint in local and international markets, despite the economic challenges stemming from high inflation, increased interest rates and the devaluation in exchange rates of several currencies against the US dollar. The bank’s net operating profit grew by 23% to reach $1.35 billion, driven by the growth in revenues from its core banking business, its diversified sources of income, with focus on non-interest income, as well as controlling operating expenses in line with the bank’s prudent strategy.

Ms. Sadik also noted that the bank achieved strong performance indicators in line with its business model. The Group’s liquidity and asset quality remains solid where loan-to-deposit ratio stood at 74.2% and credit provisions held against non-performing loans continue to exceed 100%. Arab Bank Group maintains a strong capital base that is predominantly composed of common equity with a capital adequacy ratio of 16.6%, higher than the minimum required by the Central Bank of Jordan according to Basel III regulations.

Ms. Sadik concluded by affirming the bank's digital transformation efforts through its ambitious strategy on this front, noting that during the year the bank launched several digital banking services and solutions across various markets to meet the evolving needs and expectations of the different customer segments, including future generations, in line with the latest trends and developments.

Arab Bank has recently signed a cooperation agreement with Al-Zaytoonah University to issue a smart university card instead of the traditional ID. The card allows students to access various banking services both on and off-campus, in addition to facilitating their entry through the university's electronic gates. The agreement was signed by Dr. Mohammed Al-Majali, President of Al-Zaytoonah University, and Mr. Walid Samhouri, Arab Bank - Jordan Country Head.

The smart university card provides many other services and benefits, including tuition fees payment and point of sale transactions within and outside the university campus, as well as ATM cash withdrawal and deposit services. Additionally, the students can also benefit from exclusive discounts when using their cards to shop at a wide network of merchants that cater to their needs.

Commenting on this cooperation, Dr. Al-Majali stated that the agreement comes as part of renewing confidence in Arab Bank and strengthening bilateral cooperation between the two parties, represented by the presence of an on-campus branch of the bank, which provides many banking services to students and faculty members. He also noted that the cooperation is in line with the university’s vision and strategy, which encourage sustainable partnerships among the public and private sectors.

For his part, Mr. Al-Samhouri expressed his pride in the collaboration with Al-Zaytoonah University through this agreement, which reflects the bank's keenness to meet the needs of various segments in the society, particularly the youth. Arab Bank continuously seeks to provide the best banking services and products in line with the expectations and lifestyle of this segment.

It is worth mentioning that “Shabab” program provides a host of comprehensive banking and non-banking privileges designed especially for youth between the ages of 18-25 years. The program also provides them with a host of comprehensive digital banking services, which enables them to conduct transactions easily from anywhere around the clock. These services include: the bank’s online banking service “Arabi Online”, “Arabi Mobile” app, ATM and ITM services, in addition to credit cards, the “Buy Now, Pay Later” feature, and innovative payment solutions such as “Apple Pay” and “Arabi MobiCash”.

Arab Bank has recently provided its support to the Women’s Economic Empowerment project in collaboration with “Dar Abu Abdullah”. The support comes as part of the bank’s constant efforts in enabling underprivileged families and empowering women to sustain their families’ livelihoods, thus contributing to achieving sustainable development.

Through its support, Arab Bank will empower 10 women beneficiaries from “Dar Abu Abdullah” through financing five greenhouses that operate on hydroponic technology, after enrolling them in theoretical and practical training programs providing them with the necessary skills to maintain a stable source of income and improve their standard of living.  

Commenting on this support, Mr. Samer Balkar, Dar Abu Abdullah General Manager, said: “We believe in the active collaboration with the private sector and take pride in our strategic collaboration with Arab Bank, which will contribute to changing the lives of these women and their families, in addition to achieving progress on the women economic empowerment front.”  Balkar added: “Dar Abu Abdullah works to support and empower the less fortunate by enrolling them in theoretical and practical trainings that prepare them for the labour market. This is in addition to financing small projects, so our beneficiaries become financially independent and build a better life for themselves and their families.”

Dar Abu Abdullah is a non-governmental and non-profit organization that seeks to empower individuals, enhance their capabilities, and sustain their livelihoods through projects that address the underlying causes of food poverty in Jordan. Named after His Majesty the late King Hussein Bin Talal and chaired by Her Royal Highness Princess Haya Bint Al Hussein, Dar Abu Abdullah was established in an effort to honor His Majesty’s legacy and his belief that the individual represents a nation’s greatest asset.

It is worth mentioning that Arab Bank has taken an active role in the community by adopting a comprehensive strategic approach and collaborating with several NGOs to achieve sustainable economic, social and environmental development. “Together”, Arab Bank’s corporate social responsibility program is a multi-faceted program that works on improving and developing different aspects of the community. Through a variety of initiatives and activities, the program aims to serve the community in areas related to health, poverty alleviation, environmental protection, education, and orphan support.

The Royal Society for the Conservation of Nature (RSCN), in collaboration with Arab Bank, has implemented a tree-planting initiative at the Azraq Wetland Reserve, with the participation of Arab Bank employees and their families. The initiative comes as part of Arab Bank’s social responsibility program "Together."

The employees’ participation in the initiative aims at contributing to the different efforts to increase green areas in Jordan, and address the impacts of climate change on biodiversity and its sustainability at the reserve. The initiative included digging and transporting agricultural soil, planting seedlings, irrigation, and land coordination.

Director General of the RSCN, Mr. Fadi Al Naser, stated that the association, in cooperation with Arab Bank, launched this campaign to promote environmental awareness and spread a culture of eco-responsibility in Jordan, which contributes to maintaining a clean and sustainable green environment.

Al Naser also praised Arab Bank’s efforts in supporting this initiative to preserve and protect the environment. He stated that the initiatives carried out by RSCN throughout the year also contribute to the protection of forest wealth through effective and positive community participation. He also emphasized the importance of raising awareness, through such initiatives, on preserving nature and forest wealth from all forms of pollution, depletion, and encroachment.

Azraq wetland Reserve is considered one of the leading reserves in the region and has received several awards, the latest of which was the reserve's win for the "Best Success Story in the World" award announced by the Green Sites Organization program. The reserve was also selected for the award among 100 sustainable sites worldwide at the end of 2022 based on achieving high sustainability standards. In addition, a delegation from the World Institute for Peace announced this month that Azraq Wetland Reserve is a "Peace Park" site for from visitors around the world, in recognition of the efforts of the RSCN and its role in preserving Azraq Wetland Reserve, its natural resources, and developing the local community, as well as many other international awards.

Arab Bank’s support of this initiative is part of its active role in the community through adopting a comprehensive strategic approach and collaborating with several NGOs to achieve sustainable economic, social and environmental development. “Together”, Arab Bank’s corporate social responsibility program is a multi-faceted program that works on improving and developing different aspects of the community. Through a variety of initiatives and activities, the program aims to serve the community in areas related to health, poverty alleviation, environmental protection and education.

Arab Bank was the official sponsor of the Tenth International Conference of The Royal Medical Services titled “Global Challenges and Sustainable Development in Health”, which is held at the King Hussein Bin Talal Convention Centre - Dead Sea. Deputizing for His Majesty King Abdullah II, The Supreme Commander of the Armed Forces – Arab Army, His Royal Highness Crown Prince Al Hussein bin Abdullah II inaugurated the conference. Nearly 50 Arab and foreign countries participated in the event with over 200 speakers including scientists, experts, officials and specialists in the medical field.

The conference features specialized seminars on cancer diseases and their advanced treatment, neurological diseases as well as the latest scientific findings in various medical specialties such as general surgery, internal medicine, gynecology and more. This edition of the conference also hosted 50 medical and surgical and medical workshops at the King Hussein Medical Center, which address and treat 200 chronic medical conditions.

Arab Bank's strategic sponsorship of this conference is part of its constant commitment towards supporting initiatives and events aimed at the development of vital areas in the economy and community including those related to the medical sector, which is a main contributor to achieving sustainable development. Additionally, the bank’s support comes in recognition of the instrumental role of the Royal Medical Services adopting the latest developments and trends in the health sector to help improve the health services provided in the Kingdom and reinforce its leading position in this field locally and regionally.

In line with its social responsibility program “Together”, a group of Arab Bank employees and their families recently volunteered to plant 250 forest trees at Al-Faisaliah station in Madaba. The initiative is part of the Madaba forest tree planting project, which was launched by “Himmeh w Lammeh” in collaboration with the Directorate of Agriculture to increase the green space in Madaba with the support of civil society organizations and the private sector.

“Himmeh w Lammeh” initiative, launched in 2019 by a group of women, operates under the umbrella of Jordan Inbound Tour Operators Association (JITOA) - a voluntary non-profit organization that links all the various players in the tourism value chain, with the goal of supporting the growth, sustainability, and adaptability of the Kingdom’s inbound tourism sector.“Himmeh w Lammeh” initiatives focus on raising community awareness on the importance of maintaining cleanliness in Jordan’s tourist and archeological sites, as well as parks, street sides and roads leading to governorates.

It is worth mentioning that Arab Bank has taken an active role in the community by adopting a comprehensive strategic approach and collaborating with several NGOs to achieve sustainable economic, social and environmental development. “Together”, Arab Bank’s corporate social responsibility program is a multi-faceted program that works on improving and developing different aspects of the community. Through a variety of initiatives and activities, the program aims to serve the community in areas related to health, poverty alleviation, environmental protection, education, and orphan support.

Arab Bank has recently renewed its support for the “Sunbulah” initiative, implemented by “Al Jude Foundation for Scientific Care” at public schools in collaboration with the Ministry of Education. The initiative aims to instill a culture of creativity among teachers and students, enhance the school environment and address its challenges using innovative solutions, thus achieving a culture of partnership among teachers, students, the school and society.

Arab Bank’s sponsorship of the initiative’s third phase comes as part of its constant efforts in supporting vital initiatives aimed at enhancing the school environment and enabling teachers to spread the culture of social entrepreneurship in collaboration with the local community. 

Managing Partner of Al Jude Foundation, a non-profit organization, Maher Kaddoura, said: “Since its inception, the initiative contributed in enhancing the students and teachers’ self-confidence and developing their skills, which are no longer limited to ideas creation only  but also to on-ground implementation as part of their daily life". Kaddoura affirmed that the initiative has achieved positive results during its first and second phases through the implementation of several educational, environmental, and recreational projects, which reflected the positive knowledge exchange between teachers and students to enhance their school environment. 

Kaddoura highlighted that the initiative aims to reach 1,000 public schools this year, noting that 3,000 teachers across the different public schools in Jordan have been trained since the launch of the third phase, while registration through the website sonbola.org. is still open for public schools.

Kaddoura also expressed his pride in collaborating with Arab Bank as the main sponsor of the initiative throughout its three phases, praising its active role and contribution to achieving the foundation's objectives.

For his part, Dr. Nawwaf Al-Ajarmeh, His Excellency the Secretary General for Educational and Technical Affairs, praised the active partnership between the private and public sectors and its important role in positively impacting the educational environment. He also stressed the importance of such initiatives carried out by teachers and students to bring their project ideas to life.

Arab Bank’s support of this initiative is part of its social responsibility program “Together”, a multi-faceted program that works on improving and developing different aspects of the community. Through a variety of initiatives and activities, the program aims to serve the community in areas related to health, poverty alleviation, environmental protection, education, and orphan support.

Arab Bank recently provided its support to Edraak, a massive open online course (MOOC) platform in Arabic established by the Queen Rania Foundation (QRF). The bank’s support will contribute to development of the preparatory content for the Certified Management Accountant (CMA) certification, a globally recognized credential in accounting issued by the Institute of Management Accountants in New Jersey, USA.

The collaboration with Edraak platform comes as part of Arab Bank’s constant efforts to support the education sector, particularly e-learning, and contribute to enabling those who wish to develop their knowledge and professional paths, especially in the field of accounting. The platform provides tools, solutions and specialized educational content that enhances the knowledge around accounting, finance, administrative and analytical concepts using digital means available online.

The new course offers comprehensive knowledge of the CMA exam requirements, which applicants must cover in order to pass the exam. This is in addition to covering topics around cost accounting, preparation of budget estimates, performance measurement, internal control systems, regulatory procedures, corporate governance, financial statements analysis, cost management, supply chain management, budgeting, costing systems and strategic planning.

The course entails six free courses covering accounting and finance related topics over two stages, allowing learners to advance their career paths in accounting.

It is worth mentioning that Arab Bank has taken an active role in the community by adopting a comprehensive strategic approach and collaborating with several NGOs to achieve sustainable economic, social and environmental development. “Together”, Arab Bank’s corporate social responsibility program is a multi-faceted program that works on improving and developing different aspects of the community. Through a variety of initiatives and activities, the program aims to serve the community in areas related to health, poverty alleviation, environmental protection, education, and orphan support.

Arab Bank has recently renewed its collaboration agreement with the Charity Clothing Bank, which is part of the Jordan Hashemite Charity Organization (JHCO), for the eighth consecutive year. The agreement aims to provide decent clothing for 1200 orphaned children from across the Kingdom throughout the year.

This cooperation comes as part of Arab Bank’s corporate social responsibility program “Together”, which aims to serve the community in areas related to citizenship and social responsibility. Through its continued collaboration with the Charity Clothing Bank and its vision in achieving social solidarity, Arab Bank seeks to support the community by offering moral and material support to underprivileged segments in the society, including orphaned children through the Charity’s Orphan Day program that provides them with clothing, shoes and toys throughout a special recreation day.

Secretary General of the Jordan Hashemite Charity Organization, Dr. Hussein Al-Shibli, praised Arab Bank’s contribution in achieving the JHCO’s objectives and providing necessary support for orphans, stating: “Our ongoing collaboration with Arab Bank over the past eight years has contributed in implementing many charity initiatives for children, most notably providing over 8400 clothing pieces to orphaned children across the Kingdom, thus alleviating some financial burdens on their families.”

The Charity Clothing Bank, since its establishment in 2013, has served over 1,300,000 beneficiaries and distributed more than 6,000,000 clothing pieces to underprivileged families supported by the National Aid Fund and other NGOs, through initiatives held at the Clothing Bank’s showrooms in Amman and Al-Karak.

It is worth mentioning that Arab Bank has taken an active role in the community by adopting a comprehensive strategic approach and collaborating with several NGOs to achieve sustainable economic, social and environmental development. “Together”, Arab Bank’s corporate social responsibility program is a multi-faceted program that works on improving and developing different aspects of the community. Through a variety of initiatives and activities, the program aims to serve the community in areas related to health, poverty alleviation, environmental protection, education, and orphan support.

Arab Bank today brings its customers Apple Pay, a safer, more secure and private way to pay that helps customers avoid handing their payment card to someone else, touching physical buttons or exchanging cash — and uses the power of iPhone to protect every transaction. Bringing the service to Arab Bank’s customers is part of the bank's strategy to continually provide the latest payment solutions and providing a seamless banking experience.

Customers simply hold their iPhone or Apple Watch near a payment terminal to make a contactless payment. Every Apple Pay purchase is secure because it is authenticated with Face ID, Touch ID, or device passcode, as well as a one-time unique dynamic security code. Apple Pay is accepted in grocery stores, pharmacies, restaurants, coffee shops, retail stores, and many more places.

Customers can also use Apple Pay on iPhone, iPad, and Mac to make faster and more convenient purchases in apps or on the web in Safari without having to create accounts or repeatedly type in shipping and billing information.

Security and privacy are at the core of Apple Pay. When customers use a credit or debit card with Apple Pay, the actual card numbers are not stored on the device, nor on Apple servers. Instead, a unique Device Account Number is assigned, encrypted, and securely stored in the Secure Element, an industry-standard, certified chip designed to store the payment information safely on the device.

Mr. Yacoub Matouk, Head of Consumer Banking at Arab Bank – Jordan, said: “We always strive to provide our customers with advanced payment solutions that meet their ever-evolving needs.” He added: “Bringing Apple Pay to our customers is yet another value-added benefit to Arabi Mobile app’s digital services, and provides our customers with an easy and secure banking experience that is in line with the latest digital payment technologies.”

Apple Pay is easy to set up. On iPhone, simply open the Wallet app, tap +, and follow the steps to add Arab Bank credit or debit cards. Once a customer adds a card to iPhone, Apple Watch, iPad, and Mac, they can start using Apple Pay on that device right away. Customers will continue to receive all of the rewards and benefits offered by Arab Bank cards.

For more information on Apple Pay, visit (Here) and for more information on activating the service via “Arabi Mobile”, please visit (Link)

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Arab Bank has recently renewed its support to Endeavor’s fellowship program the leap! which aims to empower entrepreneur executives with experience in the labor market, and help them make the transition from employees to entrepreneurs or business owners.  Endeavor announced opening the application doors for the 3^rd cohort of its fellowship encouraging executives with industry knowledge and specialization, and those who have identified a product/service/business model with a viable standalone business potential, to apply to the leap! through the Endeavor Jordan website https://www.endeavorjordan.org/the-leap. Deadline for receiving applications is February 5^th.

The leap! trains program fellows in the art and science of forming a new business through 10 modules that are delivered by credible industry experts, ecosystem players, and successful entrepreneurs and founders. To accommodate working professionals, sessions are held on Wednesday evenings and Saturdays, and preparatory material is shared in advance to enhance discussion, while collateral material is handed out after each session to enrich knowledge.

The pragmatic and practical modules cover product management, business model, the team and corporate culture, marketing and branding, accounting, investor readiness, legal aspects of setting up a business (contractual obligations and taxes), and finally wrapping up the fellowship with a mock pitching session to investors.

It is worth mentioning that the leap! program welcomes qualified employees from all sectors, and encourages women to apply, as they constitute a major pillar of the entrepreneurial ecosystem in the Kingdom. The selection criteria require applicants to have 10+ years of industry experience with executive leadership roles. Applicants must have identified a product/service/business model that has a standalone business potential and are committed to attending 90% of fellowship modules & assigned work.

Arab Bank Group achieved solid results for the period ending December 31, 2022, with net income after tax of $544.3 million as compared to $314.5 million in 2021. The Group’s performance was driven by robust growth in its core banking business across different markets, as net profit before provisions and tax increased by 23% to reach 1.35 billion US dollars.

Excluding the impact of devaluation of several currencies against the US dollar, loans and deposits grew by 5% to reach $35.4 billion and $ 47.7 billion, respectively, despite the volatile operating environment.

In view of these results, the Board of Directors has recommended to the shareholders, the distribution of 25% cash dividends for the financial year 2022.

Mr. Sabih Masri, Chairman of the Board of Directors, commented that Arab Bank was able to achieve several key strategic objectives in 2022 despite the challenges that emerged during the year. He also added that the results reflect the bank’s unique footprint as well as its diversified franchise and rooted presence in several markets. Mr. Masri stated that the bank remains committed to its strategic sustainable growth direction centered on serving customers’ evolving needs, and continuing to invest in innovation and digital transformation.

Ms. Randa Sadik, Chief Executive Officer, stated that Arab Bank continued to deliver sustainable growth rates during 2022 despite the economic challenges stemming from high inflation, increased interest rates and the devaluation in exchange rates of several currencies against the US dollar. The bank’s net operating profit grew by 23% driven by the growth in revenues from its core banking business, its diversified sources of income, with focus on non-interest income, as well as controlling operating expenses in line with the bank's prudent strategy.

Ms. Sadik added that the Group’s liquidity and asset quality remains solid where loan-to-deposit ratio stood at 74.2% and credit provisions held against non-performing loans continue to exceed 100%. Arab Bank Group maintains a strong capital base that is predominantly composed of common equity with a capital adequacy ratio of 16.6%

Ms. Sadik also highlighted that as part of Arab Bank’s commitment towards Sustainability and its Environmental, Social and Governance (“ESG”) priorities, the bank has launched its inaugural Sustainable Finance Framework, in line with international principles, guidelines and best practices. Arab Bank is the first bank in Jordan to adopt such a Framework and the bank has obtained a Second Party Opinion from S&P Global Ratings, which has affirmed the Framework’s alignment with the related international principles. 

With regard to the bank's digital transformation efforts, Ms. Sadik stated that the bank continues to implement its ambitious strategy on this front, noting that during the year the bank launched several digital banking services and solutions across various markets to meet the evolving needs and expectations of the different customer segments, including youth, inline with the latest trends and developments.  

Arab Bank was named “Best Bank in the Middle East 2022” for the seventh consecutive year by New York-based international publication “Global Finance”. The bank also received several awards in recognition of its corporate and consumer digital banking services in Jordan and across the MENA region.

The 2022 financial statements are subject to the approval of the Central Bank of Jordan.

Arab Bank renewed its support for the Digitization and Cybersecurity program implemented by INJAZ at different universities for the fourth consecutive year.

The program, in light of the rapid developments that the technology sector is witnessing, aims to enable students to identify the techniques and methods related to digitization and cybersecurity to ensure the protection of data against theft or damage when transferred, saved, or shared. The program also aspires to educate the students on topics related to cybercrime, identity theft, Artificial Intelligence (AI), the Internet of Things (IoT), as well as smartphones and applications, through interactive sessions that employ e-learning tools.

Through its strategic collaboration with Arab Bank over the past three years, INJAZ has been implementing the Digitization and Cybersecurity program across different universities and colleges in the Kingdom to keep pace with the rapid developments in cybersecurity and contribute to reducing the knowledge gap among students in this field. To date, over 3000 participating students have benefited from the program.

Arab Bank’s support of this program comes as part of its constant commitment to empower the youth and build their capacity by providing them with the knowledge and skills required to enter the labor market and contribute to sustainable development in light of the acceleration in technology and digital transformation that the world is currently witnessing.

Arab Bank recently concluded the second edition of its FinTech Bootcamp for entrepreneurs, which aims to drive emerging FinTech solutions in Jordan.  

Through this initiative, Arab Bank offered an ideal opportunity for promising FinTech entrepreneurs to present their ideas for a chance to develop them into innovative FinTech solutions and products. The bootcamp received a total of 74 applicants, of which, 13 were selected based on eligibility. The selected participants were then enrolled in an intensive workshop at AB iHub located at the bank’s headquarters, where they received specialized training by leaders in FinTech and entrepreneurship as well as Arab Bank’s team of experts.

The bootcamp concluded with a demo day where startups pitched their solutions to a panel of judges comprised of Arab Bank senior management and independent investors. “DESAISIV” received the first-place prize while “askPepper” received the second-place prize and “IPass” came in third. All three winners received cash rewards to continue developing their ideas and building their solutions.

Commenting on this initiative, Ms. Hala Zahran, Head of AB Accelerator at Arab Bank, Said: “We are proud of the remarkable success achieved by our FinTech Bootcamp every year, which is not only manifested through the number of ideas we have received, but also in the quality of these ideas and the engagement of the entrepreneurs across the different stages of the program, which provided them with a chance to develop their emerging ideas and solutions.” Zahran added: “This initiative provides young entrepreneurs with a unique opportunity to grow their skills and innovate through transforming their ideas into actual FinTech products and solutions based on best practices and market strategies.”

It is worth noting that Arab Bank is considered one of the leading regional financial institutions in deploying advanced digital solutions for financial and banking services. Arab Bank also gives significant importance to supporting innovation in the financial technology sector towards evolving the banking services and solutions in a manner that dovetails with the latest trends and developments associated with the fourth industrial revolution and the constantly evolving needs and expectations of customers across the different segments and sectors.  Arab Bank has adopted an integrated strategic approach in this respect, creating a center for innovation “AB iHub” and an accelerator hub. This strategic approach is in line with the bank's constant endeavor to support entrepreneurial startups and projects thus contributing to youth capacity building, innovation and sustainable economic development.

Arab Bank has recently opened Souq Bab Al Madinah branch in its new location in Al-Zarqa. The opening comes as part of the bank’s strategy to reinforce its branch network in the Kingdom and provide its customers across different segments with banking solutions that are in line with their needs and expectations.

The new branch offers alongside the usual banking services, a dedicated area for “Elite” program customers, a wide range of services to “Premium” program customers and SMEs through dedicated relationship managers, and an “ITM” for communicating in real-time with a bank representative via a video call to assist customers in conducting their banking transactions easily and instantly. The new branch also comprises an “ATM Plus”, which enables customers to withdraw double the daily limit amount in JOD and USD, instant and post-dated cheques deposit in JOD around the clock, and instant cash deposit in JOD and USD, in addition to the usual ATM services anytime.

Commenting on the branch opening, Head of Consumer Banking at Arab Bank – Jordan, Mr. Yacoub Matouk, stated: “The opening of the new branch in Al-Zarqa comes as part of Arab Bank’s constant efforts to connect with its customers across the different areas in the Kingdom and meet their needs and expectations within the highest banking standards.” He added: “The new branch offers a host of comprehensive banking services and systems to ensure a seamless and secure customer experience.” 

In addition to its branch network across the Kingdom, Arab Bank also offers a host of digital banking solutions and services through its “Arabi Mobile” app, and through its “Arabi Online” internet banking service. Additionally, customers who are interested in opening accounts with Arab Bank can download the "Arabi Mobile" app through App Store, Google Play or Huawei AppGallery then use the option "Open New Account" available through the application to enter the required information without the need to visit a branch. Through its “Arabi Next” app, the first of its kind in the Kingdom, Arab Bank also offers SMEs a host of banking privileges and digital services that meet the needs of this vital sector.

Arab Bank signed a cooperation agreement with HyperPay, the leading electronic payment gateway in the Middle East and North Africa region, to provide the bank’s merchants and customers with the latest e-payment solutions. The agreement comes as part of the bank’s constant efforts to provide its customers with seamless banking services in line with their needs and expectations.

Through the agreement, the bank’s merchant and service provider customers will have access to a comprehensive host of advanced e-payment services including payment acceptance, risk and fraud management.

Head of consumer banking at Arab Bank – Jordan, Mr. Yacoub Matouk, said: “We continuously seek to provide the latest banking services and e-payment solutions to our merchant and service provider customers. This collaboration with HyperPay is an added value to our offering that provides advanced and secure solutions to our customers, as well as the ability to track results and to access data easily.”

For his part, Mr. Mohannad Abwini, CEO of HyperPay, said: “HyperPay is linked to a wide network of banks across the region and acts as a mediator between banks, merchants and users by providing merchants and service providers with comprehensive e-payment solutions within high levels of security and ease.”

Abwini added: “HyperPay aims to further expand across the region through its offices in KSA, UAE and Egypt, while also providing advanced technologies and e-payment solutions, as well as enhancing our smart e-payment processing solutions using the latest and most effective technology platforms to serve the different companies and financial institutions. Today, HyperPay is able to merge with any commerce platform and offer payment acceptance with utmost ease and speed.”

It is worth mentioning that Arab Bank offers a host of digital banking solutions including the e-payment acceptance service for a wide range of merchants in Jordan through POS machines, the “Arabi E-Mart” online shopping platform, websites for merchants to increase their online sales, and the “Arabi MobiCash” app, which allows card payments using smartphones.

Arab Bank has recently received several international recognitions from prestigious organizations, most notably “Best Consumer Digital Bank in Jordan 2022” by New York-based Global Finance Magazine.